About Universal Freight Organisation (UFO)

Rachel Humphrey established the Universal Freight Organisation in January 2000 (Registered in the UK. Company No 3966794) to provide independent freight forwarders access to a trusted, worldwide network of agents who could handle their shipments, whilst working professionally and safely under a strict Code of Conduct.

Head Office based in the UK

ISO 9001:2000 Certified

121 Independent Forwarders

110 Countries

95,000+ shipments handled every month
840+ air and sea ports
3,000+ dedicated members of staff
320+ worldwide offices

Today, the Universal Freight Organisation (UFO) is an ISO 9001:2000 certified association built on a foundation of mutual trust, shared knowledge, experience and resources to help each Member company grow their business by either referring one another or doing business directly with one another.

With over 120 independent freight forwarders located in 110 countries, we are proud to have maintained our ‘One Member per Country’ policy (with the exception of USA and China), making us one of the only remaining exclusive freight forwarder networks in the world.

“Everybody works for the same end product, generating business for and with other members; exclusive membership makes the bond between members that much closer. Since joining, the network has helped us grow as a business and now forms an integral part of our day-to-day operations.” Bibby International (UFO Great Britain)

Due to our exclusivity, the quality and professionalism of each approved company is of upmost importance. Members are selected due to their excellent reputations within the industry, their accreditation by international authorities and have passed a strict entry procedure. An annual Quality Control Survey and our Online Payment Monitoring System ensures continued high performance levels. Each company is required to be an active member, prepared to reciprocate business and attend our Annual Network Meetings in order to develop business within the spirit of UFO.

Our Members benefit greatly from being part of a friendly and skilled global organisation. The secret to our 98% renewal (one of the highest in our industry) is our Annual Network Meetings which allow our Members to meet face-to-face to develop business with their overseas partners (read more).

“UFO has grown from strength to strength putting people, companies and systems together - combining synergies for the benefit of our customers, helping to increase business and to effectively compete with the larger MNC's of our markets.” Airmasters (UFO Sri Lanka)

With regards to communication, our organisation has access to a world-class online program specifically developed for our network (www.myUFO.org). The system unites our 320+ worldwide offices in real-time to ensure streamless operations.

“Before joining the UFO, we had almost resigned ourselves to always subcontracting our shipments to the big 'u know who’s' of this industry. In the process we not only got short-changed on commissions but were also rewarded with sometimes very shoddy service! Then we got wind of UFO and, suddenly, a new and exciting way of doing business began for us.” Vision Freight (UFO Zimbabwe)

As our organisation is predominantly about acquiring, building and maintaining business relationships, we have recently introduced a sophisticated online networking facility called E-Pulse.

Networking has long proven to be a major role in business marketing and E-Pulse is a superb online tool enabling our Members to maximise the benefits of the latest in online social technology.

Please see our Join UFO page for more details.

	UFO has helped our company develop a network of agents and friends in the world whereby it has resulted in hundreds of thousands of dollars of revenue to us, as well as helped us build up our company whereby we now have 11 offices. There is no doubt in my mind that our success and achievements would not have been possible without your product, dedication and professionalism that you put into it!
	Express Air Freight, USA